Delivery Policy

Thank you for choosing LIYAOCREATIVE! We are committed to providing the best shopping experience, ensuring a seamless and reliable delivery service. Below are important details about our delivery process:

Digital Products:

For all digital products: After completing your purchase, you will find the download button on the checkout page, granting you immediate access to the item. Additionally, you will receive an email with the download link, ensuring you can easily retrieve your digital product whenever you need it.

Shipping Countries:

We offer International Shipping for all non-digital products. Currently, we deliver to China, the USA, the UK, the EU, HK, Japan, and South Korea. For other countries, please email us at liyaocreativego@gmail.com to confirm eligibility before placing your order.

Expected Delivery Time:

  • China: 5-7 days
  • International Orders: Delivery times vary based on the destination, ranging between 7 days to 20 days.
  • Pre-order Products: The expected delivery time will be displayed on the product page. If not shown, it may take up to 30 days.

Shipping Charges:

All our products come with free shipping, making your shopping experience even more enjoyable.

Order Processing:

We aim to process and dispatch all orders within 5 days of order confirmation. As our products are made-to-order, processing times may vary during peak seasons or promotional events.

Order Tracking:

Once your order is dispatched, we’ll send you a confirmation email containing a tracking number. This will enable you to monitor the status and location of your package until it arrives at your doorstep.

Delivery Notifications:

Stay informed about your delivery through our delivery notifications. We’ll keep you updated via email or SMS, allowing you to plan for the package’s arrival accordingly.

Delivery Address:

Please ensure your delivery address is accurate and up-to-date. We cannot be held responsible for any delays or undelivered packages due to incorrect addresses provided.

Delivery Concerns:

In the rare event of any delivery issues or concerns, don’t hesitate to reach out to us at liyaocreativego@gmail.com. We are here to promptly assist you and resolve any problems.

Happy shopping!

LIYAOCREATIVE

Website: https://liyaocreative.com

Email: liyaocreativego@gmail.com